Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

Viewing the United Kingdom listings.

All repairers

Doll’s House Shop - Dolls & Teddy Hospital

Merseyside

Everything here comes from a directory entry. We have not read anything the business published itself, and we have no way to check whether they are still trading.

Listed in the We Are Repairs toy repairer index, in Merseyside. We have not read a website for them, so we cannot tell you what they take on, what they refuse, or what it costs. The contact details are theirs and are published here as the directory published them. Ring before you rely on any of it: of the entries in these same lists that did give a website, nearly half pointed at a domain that no longer exists.

Getting hold of them

She would rather you rang. Email tends to sit.

If it gets lost

Not stated

This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.

If you would rather not have to phrase it

“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”

“No, we don’t cover it” is a fine answer to get. It tells you to insure the post yourself for the full amount, both ways.

If it is lost or damaged

Their website does not say what happens if your item is lost or damaged while they have it.

Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.

What they take on

    What they won’t do

    The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.

    • Doesn't say anywhere whether you send it by post or bring it in. Ask before anything else

    Getting it there

    • Doesn't say whether they take work by post
    • Doesn’t say whether you can bring it in

    Money

    • Fixed menu of prices, so you know before you send it