Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

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The SHED Suffolk

Sproughton · Suffolk

A 1940s-style tearoom and shop in Sproughton, near Ipswich, which lists a Teddy Bear Hospital as one of its sections. Nothing on the pages we have says what repair work is taken on or how you hand a toy in, so you would have to ring and ask.

Getting hold of them

When they are open

Monday
Closed
Tuesday
10am to 4pm
Wednesday
10am to 4pm
Thursday
10am to 4pm
Friday
10am to 4pm
Saturday
10am to 4pm
Sunday
11am to 4pm

As published by the business on Tripadvisor. Ring before travelling.

She would rather you rang. Email tends to sit.

If it gets lost

Not stated

This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.

If you would rather not have to phrase it

“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”

“No, we don’t cover it” is a fine answer to get. It tells you to insure the post yourself for the full amount, both ways.

If it is lost or damaged

Their website does not say what happens if your item is lost or damaged while they have it.

Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.

What they take on

  • Mending and seams
  • Restuffing

What they won’t do

The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.

  • Doesn't say anywhere whether you send it by post or bring it in. Ask before anything else

Getting it there

  • Doesn't say whether they take work by post
  • Doesn’t say whether you can bring it in

Money

  • Fixed menu of prices, so you know before you send it

Anything else they say

  • Teddy Bear Hospital
  • 1a High Street, Sproughton, Suffolk, IP8 3AF
  • Opening Hours: Monday • Closed Tue - Sat • 10am - 4:00pm Sunday • 11am - 4:00pm