Bears & More
Glendale · Arizona · 34 years
A family-owned collectible bear and toy shop in Historic Downtown Glendale, running bear repairs alongside the shop since 1992. You send photos to start the conversation, then bring the toy in or post it. They are unusually plain about both the price and the wait.
Getting hold of them
- (623) 931-0339
- bearsmore@aol.com
- Their own site
- You can walk in at 7146 N 58th Dr, Glendale, AZ 85301
When they are open
- Monday
- 10am to 4pm
- Tuesday
- 10am to 4pm
- Wednesday
- 10am to 4pm
- Thursday
- 10am to 4pm
- Friday
- 10am to 4pm
- Saturday
- 10am to 4pm
- Sunday
- Closed
As published by the business on Yelp. Ring before travelling.
They work from their own form, so start there.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
Nobody has told us who covers the outward leg. Ask, because that is the half people forget.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Full restoration and rebuilds
- Mending and seams
- Restuffing
- Cleaning on its own
- Eyes and noses
What they won’t do
The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.
- Minimum charge of $65 whatever the job
- Won't accept anything by mail until they give you a date to send it
Getting it there
- Takes work by mail
- You can bring it in
- Comes back standard
Money
- Minimum charge $65
- Quotes free from photographs, and that is the price
Anything else they say
- Typical repairs include cleaning, eye replacement, new nose or mouth, paw pad replacement or recovering, and re-stuffing.
- From here we will set a date for you to bring in or send your toy to us.