Calling All Dolls
Cobalt · Connecticut
A doll shop and doll hospital in Cobalt, Connecticut, open at weekends. It sells dolls, teddy bears and accessories, and lists repair and restoration as a service, though the page we read says nothing about what that covers or what it refuses.
Getting hold of them
- (860) 267-2120
- Their own site
- You can walk in at Cobalt
When they are open
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- 10am to 5pm
- Friday
- 10am to 5pm
- Saturday
- 10am to 5pm
- Sunday
- 10am to 5pm
As published by the business on Yelp. Ring before travelling.
She would rather you rang. Email tends to sit.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Mending and seams
What they won’t do
The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.
- Doesn't say whether they take work by mail
Getting it there
- Doesn't say whether they take work by mail
- You can bring it in
Money
- Fixed menu of prices, so you know before you send it
Anything else they say
- Opened to the public in April 2010 by the owner, Renee Silvester.
- Stocks American Girl dolls and accessories, and featured artists including Annette Himstedt and Zwergnase.