CRDN Team Crouch
Nash · Texas · 20 years
The CRDN franchise covering Texas, Louisiana, Tennessee, Mississippi and Arkansas, with plants in Nash, Houston, Memphis and North Little Rock. Twenty years, 24 hour emergency response, and they will take heirloom fabrics and taxidermy mounts as well as clothing.
Getting hold of them
- (903) 793-0560
- Their own site
- You can walk in at 100 Industrial Blvd, Nash, 75569
She would rather you rang. Email tends to sit.
If your case is urgent, say so in the first sentence. They make exceptions and they will not think to ask.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Cleaning on its own
- Deodorising and allergens
- Fire, flood and smoke
Getting it there
- Drop-off only, no mail
- You can bring it in
Money
- Fixed menu of prices, so you know before you send it
- Bills a loss adjuster directly
Anything else they say
- Argues in their own words that restoring smoke-damaged fabric rather than replacing it reduces claim severity, which is the commercial reason this tier exists at all.
- bulk_sanitising cleared. They do process at volume, because a building flooded, not on a recurring contract. Conflating the two put fire and flood firms above a soft play contractor when a nursery asked for a routine batch clean.