Gigi's Dolls & Sherry's Teddy Bears
Chicago · Illinois
A doll and teddy bear shop on Northwest Highway in Chicago with a doll hospital counter: restringing, wig and hair work, porcelain and composition repairs and face paint touch-ups, plus some sewing, surface cleaning and new eyes, noses and stuffing for bears and other animals.
Getting hold of them
- (773) 594-1540
- questions@gigisdolls.com
- Their own site
- You can walk in at 6029 N Northwest Hwy, Chicago, IL 60631
She would rather you rang. Email tends to sit.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 194 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 190 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Full restoration and rebuilds
- Mending and seams
- Restuffing
- Cleaning on its own
- Eyes and noses
- Joints
What they won’t do
The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.
- Won't accept anything by mail until they give you a date to send it
- Doesn't say whether they take work by mail
Their exact words on what they refuse
Quoted from their own pages, unedited, because a paraphrase of a refusal is the kind of thing you find out was wrong three weeks in.
- “Sorry, we cannot restring celluloid dolls.”
Their published prices
- Hair clean and style, heavily curled doll (e.g. Shirley Temple)from $50
- Composition finger replacement, eachfrom $30
Getting it there
- Doesn't say whether they take work by mail
- You can bring it in
Money
- Fixed menu of prices, so you know before you send it
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