Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

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Village Doll Hospital

East Earl · Pennsylvania · 36 years

A one-person doll hospital in Lancaster County, trading since 1989 and open three days a week, with the repair work done at the owner's home workshop as well as the shop. It will look at an animal as well as a doll, and will give a first opinion from photographs by email.

Getting hold of them

When they are open

Monday
Closed
Tuesday
10am to 3pm
Wednesday
10am to 3pm
Thursday
Closed
Friday
10am to 3pm
Saturday
Closed
Sunday
Closed

As published by the business on Yelp. Ring before travelling.

She would rather you rang. Email tends to sit.

If it gets lost

Not stated

This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.

If you would rather not have to phrase it

“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”

“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.

If it is lost or damaged

Their website does not say what happens if your item is lost or damaged while they have it.

Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.

What they take on

  • Mending and seams

What they won’t do

The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.

  • Won't accept anything by mail until they give you a date to send it
  • Doesn't say whether they take work by mail

Getting it there

  • Doesn't say whether they take work by mail
  • You can bring it in

Money

  • Quotes from photographs, for a fee

Anything else they say

  • Stocks vintage and collectable dolls, clothes and accessories from the 1950s back to the mid 1800s.
  • Also sells through Etsy and occasionally eBay.